Customer Management
Centralized customer records, subscriptions, account status, balances, and service history.
A MYTEC Product
GridOS EnergyElectric Utility Billing & Operations Platform
Electric utility billing and operations, unified.
GridOS Energy is MYTEC’s cloud-based platform for managing electric utility billing, customer accounts, metering, collections, accounting, workforce activity, reporting, and day-to-day operations from one unified environment.
GridOS EnergyPlatform preview · Sample data
Operations overview
Management workspace
Billing status
In review
Readings progress
Prepared
Collections status
Open
Collected
Outstanding
Under review
Interface preview only. All values and states are illustrative sample data.
Trusted operational scale
20,000+ end customers
Currently supporting more than 20,000 end customers through utility operators using the platform.
60+ utility operators
More than 60 utility operators use the platform to support their operations.
Cloud-based
Centralized platform access for authorized operational users.
Unified oversight
Billing and day-to-day operational information in one environment.
Platform overview
A structured environment for utility operations.
GridOS Energy brings the records and workflows behind utility billing into one coordinated platform without treating each operational area as a disconnected tool.
Customer management
Metering and meter readings
Billing and invoicing
Collections
Accounting
Employee and workforce activity
Operational monitoring
Reporting and analytics
Customer communications
Customer portal access
Connected platform architecture
The GridOS Energy Ecosystem
GridOS Energy brings customer accounts, metering, billing, collections, accounting, workforce activity, reporting, and management visibility into one connected operational environment.
Interactive platform overview · Illustrative product architecture
Active connectionPlatform relationshipSelected area
Tap a platform area to explore
Text-based platform-area list
- Customers
Centralized customer accounts, balances, subscriptions, service status, and account history.
- Meters
Meter records, assignments, status, and relationship to customer accounts.
- Meter Readings
Consumption records, reading batches, validation, pending readings, and exceptions.
- Billing
Bill preparation based on readings, configured tariffs, fees, and account rules.
- Collections
Payment recording, outstanding balances, collection activity, and reconciliation status.
- Accounting
Structured financial movements, postings, adjustments, and operational reconciliation.
- Notifications
Operational alerts, reminders, customer communications, and internal status updates.
- Reports
Structured operational, billing, collection, accounting, and employee reports.
- Analytics
Management trends and performance summaries based on platform records.
- Operations
Management visibility across billing cycles, readings, employees, collections, and exceptions.
- Employees
Roles, assignments, activity, collection work, meter-reading tasks, and responsibility.
- Customer Portal
Dedicated operator portal environments supporting customer-facing access and communication.
Core capabilities
Designed around the complete billing cycle.
Practical platform capabilities that connect customer records, field activity, financial movements, and management oversight.
Metering and Readings
Manage meter data, readings, consumption records, and AMR-related workflows.
Billing and Invoicing
Prepare electricity bills using configured tariffs, consumption information, fees, and account rules.
Collections
Record payments, monitor outstanding balances, organize collection activity, and maintain payment history.
Accounting
Track financial movements and provide structured information for reconciliation and operational accounting.
Workforce Activity
Monitor staff activity, assigned work, collection operations, and operational responsibility.
Operational Monitoring
Give utility owners and managers visibility into billing, employees, collections, customer accounts, and ongoing operations.
Reporting and Analytics
Provide structured reports and dashboards for management decisions and performance oversight.
Operational workflow
From meter records to management reporting.
A connected sequence helps utility teams maintain continuity across billing and operational activity.
- 01
Customer and meter records
- 02
Meter readings and consumption
- 03
Bill generation
- 04
Bill delivery or communication
- 05
Collection and payment recording
- 06
Accounting and reconciliation
- 07
Management reporting and monitoring
Built for utility operators
Centralized control for private electricity providers.
GridOS Energy supports operators who need a structured view of customer accounts, billing, collections, staff responsibility, and daily operations.
GridOS Energy supports dedicated operator portal environments through MYTEC’s established generatorslb.com platform infrastructure.
Dedicated environments
An operational workspace organized around each utility.
Individual utility operators may use dedicated portal environments. Customer-owner access can be supported through the established portal architecture without exposing other operator environments or operational records.
Management visibility
A clearer operational view for owners and managers.
Authorized management users can follow the activity and records that shape daily utility performance from a centralized environment.
01
Employee activity
02
Meter-reading progress
03
Billing status
04
Collections
05
Customer balances
06
Accounting movements
07
Operational performance
08
Reports
Platform interface
Structured information without operational clutter.
A light, consistent workspace helps authorized users move between customer, meter, billing, collection, accounting, employee, and reporting records.
GridOS EnergyPlatform preview · Sample data
Operations overview
Management workspace
Billing status
In review
Readings progress
Prepared
Collections status
Open
Collected
Outstanding
Under review
Completed readingsIllustrative
Pending readingsIllustrative
ExceptionsIllustrative
Recent operational activity
Sample dataWorkflowStageStatus
Meter reading cycleOperationsPrepared
Billing reviewBillingIn review
Collection activityCollectionsOpen
Interface preview only. All values and states are illustrative sample data.
Explore an interactive front-end showcase using illustrative sample data in a generic demo utility environment.
Explore the Dashboard PreviewSecure and structured access
Controlled access. Clear responsibility.
GridOS Energy is designed to support controlled access and structured operational responsibility across a centralized cloud environment.
Authorized user access
Role-based operational responsibility
Structured operational records
Centralized cloud access
Management oversight
Platform areas
One product, organized around utility work.
These naming concepts describe coordinated areas within GridOS Energy and do not imply separately licensed products.
01 · Customer and revenue
GridOS Customers
GridOS Billing
GridOS Collections
02 · Field and operations
GridOS Metering
GridOS Workforce
GridOS Operations
03 · Oversight and access
GridOS Accounting
GridOS Analytics
GridOS Customer Portal
GridOS Energy
Take Control of Utility Billing and Operations
See how GridOS Energy can help centralize your customer accounts, billing, collections, employees, reporting, and daily utility operations.